Sometimes, when you're browsing a ticket site's homepage and scrolling through a list of events, you might notice a rare issue. In this situation, an event that should appear at the top of the list might get skipped, and the event following it will show up first.
This issue is not very common, and it only affects an event briefly when it happens to appear in that specific spot on the homepage. We want to assure you that we're aware of this problem, and we have plans to overhaul our ticket site homepages to resolve it.
In the meantime, please rest assured that this issue doesn't occur frequently. If you ever encounter it, remember that users can always find your event by searching for its title, venue, or organization. Your event's visibility and accessibility remain unaffected.