Sometimes, when you're browsing a ticket site's homepage and scrolling from page to page through the list of upcoming events, you might notice a rare issue. In this situation, an event that should appear at the top of a given page of the upcoming events list might be missing, and the event following it will show up at the top instead.
This issue is not very common, and it only affects an event briefly during the time when it happens to appear in that specific spot on the homepage. We want to assure you that we're aware of this problem, and we have plans to overhaul our ticket site homepages to resolve it.
In the meantime, please rest assured that this issue doesn't occur frequently. If you ever encounter it, remember that users can always find your event by searching for its title, venue, or organization. Essentially, it may be missing for this brief period from the event list on the homepage, but your event's overall visibility and accessibility online is unaffected.
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