Recurring events make it easy to manage multiple dates of the same event—like weekly classes or multi-show performances—by using a single setup. Instead of building a separate event or separate tickets for each day, you select a repeat schedule and enter the tickets just once. The system then automatically creates an event page and matching tickets for every date in the series.
⚠️ Important: You only need to create your tickets once—do not create a separate ticket for each date. The system will assign your tickets created to each date automatically.
For example, a theater production with multiple performances can be set up as a recurring event with different dates. When the ticket buyers select tickets, the first step will be to pick the date, and then they will see the tickets you made available. Editing anything in the recurring event will automatically apply those changes to all dates, saving time and effort.
From the event list, click on the plus button to get started.
Step 1: From the "Event Dates" section, select "Recurring"
Step 2: Click "Add Dates".
For example, if a tour occurs daily from 5 pm to 7 pm for the month of August, I would select Daily, specify the start and end times as 5 pm and 7 pm, and then set the run time for August 1 through August 31. See image below for example.
Your dates will be added to your event when you click "Save Dates" in the bottom right of the card. To add another set of dates, simply click the Add Dates and repeat as much as needed.
Example of a Weekly Recurring Event
In the example animation below, a show is being set to occur weekly Thursday through Saturday at 6 PM, then a second set of weekly dates were added for Sunday at 2 PM. Since the opening week doesn't have a Thursday performance, I can expand that set of dates and delete that occurrence.
Tickets Setup for Recurring Events
When you choose a recurring schedule (e.g. weekly), you’re telling the system to duplicate the event and tickets across all dates.
Do not manually create multiple tickets with different date names (e.g., “June 5 Ticket”, “June 12 Ticket”). This will cause those tickets to appear on every event date, which confuses buyers and leads to mismatched orders.
Instead, just create one ticket (e.g., “General Admission”) and the system will automatically apply it to each date in the series.
How a Recurring Event is Displayed
Your series of events will appear on your organization's ticketing list as individual dates. You also have a "Parent" URL for your series that will allow users to pick a date from a calendar during checkout.
To find your parent URL, you can use the "Preview" option in the menu by the title of the event. You can also find it on the event's 'edit' page at the top of the URLs section.
Managing a Recurring Event
When you click on the title of any event from your events list, you will land on the 'Manage' page for that event. This page will display an overview of ticket sales for the whole series, and you will have quick access to event specific reports.
The "Event Dates" section allows you to select all or some of the event dates in the series. Data on this page and reports here will only show data for the selected dates. For example, if you select only the first date then you will see a sales overview and orders for just that date, and any reports you click on will be report data for just that selected date.
Editing a Recurring Event
Clicking on "Edit" will take you to the 'Edit' page for the recurring event. Anything you edit here will be changed for all event dates in the series. If you need to add a date to the series you can scroll to the bottom to find the "Add Dates" option. To edit or remove any specific date already listed in the series, you can select the menu for that date and select edit or delete.
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