Create a Gift Card

Gift Cards provide a credit that can be used to pay for tickets you are selling through the organization in which the gift card was created. Gift Cards are not tied to the ticket buyer's email address so the code is transferrable from one customer to another.

You can create gift cards of specific amounts that can be purchased through the ticketing site. You can also sell a gift card of any amount via the "Add Order" option from the ticketing admin.

Create a Standard Gift Card For Purchase

Navigate to the Promote tab(#1) in the main navigation and click on the Gift Cards card(#2).

Next, click "Add a Gift Card" or the circle "+" button to begin configuring your gift card.

Name - What will display to the customer when they purchase the gift card
Gift Card Cost - What the customer will pay for and receive as a credit on the gift card
Valid From, Until - Select the dates between which you would like the gift card to be valid for ticket purchases.

When you "Save Gift Card" you will return to the list of gift cards. Note the toggle that is available for each gift card in this list. This toggle will make the gift card available for purchase on an organization's page. Clicking on the three dots next to the toggle will provide additional options.

To learn more about how customers can purchase gift cards you can read our FAQ - Where do customers purchase donations, memberships, and gift cards?

Sell a Custom Gift Card On Demand

Gift cards can be purchased in a custom amount when an order is processed through the admin. Follow the first few steps in the Process an Order article and choose Gift Card as the item to process an order for a custom Gift Card.

1. Select "Add Order"
2. Continue to Checkout As Guest
3. Select the "Gift Card" option (see image below)
4. Enter gift card sale amount, and value and any other details.
5. Click the "Add to Cart" option.
6. Proceed to the payment screen
7. Enter Name and Email
8. Enter payment information and process
9. User will be sent Gift Card details via email after successful payment.