Any new or existing event can be a virtual event. This is done by selecting an online venue type and entering an Attendance URL. This URL is simply any link to a live video stream page or some other online meeting space. Simply enter the link and save the Event Basics. However, whatever is entered into the Event Attendance URL will be accessible on all e-tickets when the email confirmation is sent after any ticket is purchased.
It is recommended that you enter only the virtual event service domain (i.e. myvideo.com) and then queue up an email broadcast with the live event URL (i.e. myvideo.com/live/39181684) to be sent within a half-hour of the start time.
How to keep your event URL secret until showtime
- Put only the URL for the service/site that will host the live event URL in the venue field (i.e. zoom.us)
- Customize the confirmation email for the event to include a notice to ticket buyers that an email will be sent within a half-hour of the event that will contain the link to the live event. Also, consider adding a helpful link to any software or app that may improve the experience on the customer side.
- Schedule an email broadcast with the live event URL (i.e. https://zoom.us/j/840650112) to be sent to ticket buyers at a specific time before your event starts. Consider how much time they will need to open the link and manage their configuration when scheduling the email to send.
Online events are a feature on our platform that is currently in development (as of 2020-03-26) and we are looking to help answer any questions and suggestions for improvement via our support team.
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