An event that is public will appear on the site as an item in the chronological event list when it is published. An event can be quickly removed for view and stopped from selling tickets by unpublishing the event. The toggle next to the title of the event is shown here:
A public event will also appear in the site calendar and as a search result for the site's internal search. Wherever it appears on the site, clicking on the event title will lead to the event landing page. When an event is published then it will be public, by default.
The image above is how an event will appear in an event list on the customer-facing pages. Note that the time does not display here. If your event has more than one occurrence per day then you may consider adding the times of the separate instances in the title to help users pick the correct event time.
The image below shows the event landing page. The lines of text next to the main image will be the event name, the date and time, the venue name, and the name of the hosting organization. Note that the organization name is a blue link that will direct users to the organization events list.
As of September 2019, events can be set as "private" or "public". A private event can only be accessed via a direct link. There will be a "crossed out eye" indicator for private events that will be shown in the event list and on the event summary page to help identify any event set to be not visible. When creating an event, "Public" will be the default visibility selection.
Event visibility can be edited by editing the "Event Basics" section of an event. Be sure to "Save" changes to save the visibility setting. See the article Editing an Existing Event for more instructions on how to do this.
Either Drag & Drop an image over the Main Image area or click the cloud icon to browse your computer for an image. When you've selected an image, click Crop & Save to add the image to your event. The Main Image for your event will be displayed both as the thumbnail on event lists as well as the large image on the event landing page.
Your main image should be at least 500 x 500 pixels in resolution and you will be prompted to crop the image to a square upon uploading it. Don't have images ready for your event? You should still upload some Placeholder Images until you're able to procure a couple of your own!
Either Drag & Drop an image over the Featured Image area or click the cloud icon to browse your computer for an image. When you've selected an image, click Crop & Save to add the image to your event. The Featured Image for your event will be displayed in a rotating banner above the event list on the home page of your ticketing partner's site if your event is featured.
As an event creator, you do not have the ability to feature your own event, but you should have a high-resolution photo uploaded in this space for your event in case the site owner is willing to feature your event.
Your featured image should be at least 400 x 1000 pixels in resolution and you will be prompted to crop the image to a rectangle upon uploading it. If you'd like to have your event featured, simply reach out to the site owner and ask to have them feature your event.
The Event Description field is required in order to proceed with adding your event and is where you'll communicate all of the important details about your event to your ticket buyers. Place the most important and keyword-rich info for your event at the beginning of this field to ensure good SEO for your event as the first 400 characters will serve as the metadata for your event.
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