Release Notes 2019 – Ticketing

Version 3.6.17, released 12/26/2019

What's New

Deprecated 'switch identities' function

Version 3.6.16, released 12/18/2019

What's New

Added option for ending ticket sales at a set time "after event begins"
Added days, hours, minutes fields for defining before/after durations for ticket sales

Version 3.6.15, released 12/9/2019

Maintenance Release

Version 3.6.14, released 12/6/2019

What's Fixed

Dashboard improvements
Security patches

Version 3.6.13, released 12/4/2019

What's Fixed

Updates to improve file uploads, such as images for events
Various bug fixes and maintenance upgrades in seating charts

Version 3.6.12, released 12/3/2019

What's Fixed

Customers can purchase orders when logged in without any errors

Version 3.6.8, released 11/22/2019

What's New

User Verification - All new users will receive a verification/welcome email (all existing users are verified).

What's Fixed

Removed the option to add a floor plan to an event after tickets have been sold
Fixed package tickets not being included in Will Call batch print
Fixed ability to remove Send In Mail delivery method option from an event
Fixed private events not displaying in Email Broadcast dropdown

Version 3.6.7, released 11/19/2019

What's New

Portal users can now create a self sign up embed code (beta)
Feature gate created for defined features to be restricted to particular identities
Updated Floor Plan list in Venues to display the owner of the floor plan

What's Fixed

Allow Geotix users to remove bank account information from Organizations accounts
Fixed check on Mailchimp sync command that was blocking order notifications from sending
Error resolved when attempting to exchange orphaned tickets
Removed "create event" button from the event list for Organization Staff users
Fixed error when attempting to release package tickets

Version 3.6.6, released 11/14/2019

What's Fixed

Fixed incorrect ticket available count on floor plans with tables
Prevent removal/editing of sold seats on an active floor plan
Fixed clearing of Early Access code tickets when an event is edited
Fixed venue selector filter on the portal
Clean up OrgPayoutByItem report to show correct processing fees

Version 3.6.5, released 11/12/2019

What's Fixed in this Maintenance Release

Fixed errors trying to setup and use the Mailchimp integration
Fixed registration questions over 64 characters not displaying answers
Fixed functions related to custom registration questions
Fixed error when entering an invalid zip code on the portal event filter
Stopped allowing users to click ‘Publish’ twice on a floor plan
Fixed portal name not displaying in Geotix reports
Changed display to be more helpful when checkout fails due to ‘no implicit conversion of hash into array’
Fixed error while searching for customers in the Geotix system-level user search
Fixed error when trying to edit Geotix level Portal settings
Fixed error when adding Google Analytics to a portal
Fixed error when trying to update proccess_at date in the unpaid item allocations table
Fixed error when syncing customer in Mailchimp as a System/Geotix user

Version 3.6.3 & 3.6.4, released 11/08/2019

What's Fixed

Fixed error when trying to pay for an order on hold
Fixed error when trying to refund/release package tickets
Fixed incorrect Total Transaction and Processing Fee amounts in the OrgPayoutByItem Report and Transactions Report

Version 3.6.2, released 11/07/2019

What's Fixed

Fixed error when customers were trying to purchase tickets with the Print Now delivery method selected
Fixed error creating shipping addresses for customers
Removed attempts to release holds on GA tickets that don’t have a floor plan
Fixed missing template when using filters on category pages on the portal

Version 3.6.1, released 11/06/2019

What's Fixed

Fixed Sale by Ticket Category and Organization Payout History Report
Fixed asset not being found in event Mailers causing them not to send or a 500 error while attempting to view
Added allocation adjustments for payouts made in error due to the 11/5 release and fixed payout errors
Fixed error while attempting to download Registration Report

Version 3.6.0, released 11/04/2019

What's New

Integrated with the latest version of new floor plan editor
Migrated all current Floor plans and booked seats
Improved the Floor plan creation and managing workflow in a Venue
Added Floor plans into Event creation
Introduced venue owners (Organization that created the venue). Now, only owners can edit Venue details.
Updated all reports with new allocation amounts

We released a number of items in preparation for utilizing a new payment processor, Stripe.

Allow portals and organizations to enter bank info using Stripe.js
Integrated with Stripe’s hosted onboard
Migration to create Stripe Connect accounts for all portals and organizations
Allow Geotix users to control if a portal is using Stripe or Forte

What's Fixed

Improved format of the Registration reports

Version 3.5.6, released 10/29/2019

What's Fixed

Fixed issues with some timezones names not being recognized
Some events were not being created via our API, fixed that
Removed unsupported "Login with Facebook" buttons
Addressed a software vulnerability

Version 3.5.3 & 3.5.4, released 10/23/2019

What's New

Our system integration (API) allows for partners to access our system with a user token (POST)
In the other direction, integrated systems can grab an event summary report via GET
The next phase in our custom event category feature has added a UI for system-level users
Donations again have the ability to upload images to go with new funds, and also added donation amount options of $20 and $75.

What's Fixed

Orders are sorted on the event dashboard from newest to oldest
Event dashboard elements updated to better handle ongoing events
Fixed daily sales graph on Event manage page to reflect refunds on
Fixed timezone issue on daily sales graph for the main dashboard
All dialog boxes in admin will be more uniform
Fixed address and state/province/country codes related to API integrations

Version 3.5.2, released 10/15/2019

What's New

Partners can now POST organization user tokens

What's Fixed

Set all notifications off as the default for new admin/staff users
Fixed users being orphaned when an organization is deleted
Fixed 500 error in some auto-scrolling views

Version 3.5.1, released 10/11/2019

What's Fixed

Registration reports can now be exported from new event dashboard
Admin can now process orders for private events
Fixed sporadic error when running a report
Added an empty state when report returns no results
Fixed digest emails not sending or sending to wrong users
Fixed event dashboard pages not responding when Ticket Inventory names had a single quote

Version 3.5.0, released 10/09/2019

What’s New

Event Dashboards got a complete makeover! All of the same features are there (plus a few more!), but it looks more than a little different. Read the full explanation here.
We have added the (much sought after) ability to check-in tickets from the new Event Dashboard!

What’s Fixed

There was an issue with digest emails routing to wrong users that is now fixed.
An error when trying to feature an event from the edit event pages is fixed, so now portal owners can feature specific instances of a recurring event.

Version 3.4.7, released 10/07/2019

What's New

We are preparing our categories so that organizers can choose more than one category for an event. This release is Phase 1 of that project.
New categories list will be: Arts & Theater, Business, Classes & Workshops, Charity & Causes, Community, Concerts, Conferences & Expos, Entertainment, Festivals, Food & Drink, Health & Wellness, Hobbies & Interests, Holidays, Kids & Family, Lifestyle, Nightlife, Sports & Fitness, Travel & Outdoors, Tours & Attractions.
New categories will be available to event creators in a future release, coming soon.

What's Better

Removed login using Facebook buttons (no longer supported)
Upgraded search to new version

Version 3.4.6, released 9/26/19

What's New

Added items under the hood to prepare for an improved UI for reporting.

What's Better

Fixed ability to "Add New Venue" when editing an event
Fixed Waivers not turning off after being turned on in an event
Fixed MailChimp Sync by Event

Version 3.4.4 & 3.4.5, released 9/20/19

What's Better

Fixed a 500 error related to accessing tickets for recurring events.
Fixed private events displaying in the Event list widget.
Fixed event visibility not being saved properly.

Version 3.4.3, released 9/17/19

What's New

New Options for an Event Status

Events can now be marked as “Published” or “Unpublished”. This replaces the “Active/Inactive” status for events.
An event that is “Unpublished” will not be visible online and orders will not be allowed to process.
By default, all new events will be initially set as “Unpublished”.

But wait, there's more! You can now set an event as “Public” or “Private”.

New Public or Private visibility options in the Event Basics section (see image below)
A public event is fully visible on ticketing sites and search.
A private event can only be accessed via a direct link.
A private event will have an indicator shown in the event list and on the event summary page.

What does this mean?

If you have an event for which you’d like to sell tickets then it must be Published.
If you would like your event to be visible and easily found online, it should be marked Published and Public.
If your event is for an exclusive group of potential attendees, it should be marked Published and Private and you will need to send a link for people to find it.

What's Better

The Organizations List will now be listed in order of 'most recently updated', not alphabetical.
The Organizations List will now show the Portal name for Geotix users.
Fixed a '500 error' when attempting to access tickets for recurring events. This was a very specific use case, that left seating charts orphaned.

Phase 1 features are released with a basic set of features that will be built upon and expanded in future releases.

Version 3.4.2, released 9/12/19

What's New

Event Categories (Phase 1) - Some things under the hood have changed to allow portals to create and manage event categories (users will notice nothing different). The next phase will include the UI for Portals to create and manage categories for events.
Updated API - now includes 'show_fees_to_customer' for events

What's Better

Removed the option to delete events when events are not deletable
Fixed display issue with user menu

Version 3.4.1, released 9/9/19

What's New

Donations (Phase 1)
- A new UI for managing donation funds, now able to delete donation funds that have had no donations.
- Default questions removed from donation funds but will be adding custom questions in the next phase.
Active/Inactive Organizations - A new toggle switch for Organizations! When an Organization is deactivated it will no longer be able to sell tickets, display event information on sites, and payments to them will not be processed.

What's Better

Fixed display errors on the Venue page on the Portal
Fixed Inactive Organizations displaying on the Portal
Fixed spelling error in Event Created email notification

Version 3.4.0, released 9/3/19

What's New

We released our API - Partners can use the API to GET Events, Organizations, Users and POST Events, Organizations, Users
What does this mean? Partners can now sync information about events, organizations, and users from our system to their own.

What's Better

New Organizations with no events or users may be deleted.
Added the ability for users in multiple Organizations/Portals to toggle between access levels without having to logout/login.
Added consistent language for `Contacts` in Organizations, Events, Venues. (show, create, and edit)