What if someone purchases for the wrong date/time?

Q: What if people purchase the wrong time on accident? What is an easy way for them to switch it? Request a refund and repurchase the correct shopping tine?

Answer: 

Users that purchase the wrong date or time on accident will need to have someone process an exchange for them. Your team has access to process an exchange, see here: Exchange tickets. Ticket holders may also reach out directly to us via tickets@evvnt.com and we will process the exchange in that case.