Q: What if people purchase the wrong time on accident? What is an easy way for them to switch it? Request a refund and repurchase the correct shopping tine?
Users that purchase the wrong date or time on accident will need to have someone process an exchange for them. Your team has access to process an exchange, see here: Exchange tickets. Ticket holders may also reach out directly to us via email@example.com and we will process the exchange in that case.