Gate Equipment Recommendations

You can support your event hosts by having a stock of devices available for operating the gate at events. Our mobile box office app runs best on iOS devices (iPads or iPhones). We also have an Android version available.

Credit card numbers can be entered manually or read using our secure Stripe card readers, including tap-to-pay options.

Equipment Recommendations

We recommend at least two devices at each entrance: one device for scanning tickets and one for processing new ticket purchases.

• For reading credit cards, we recommend having a Stripe card reader for each device that is processing sales. They can only be purchased from us. More information here: Card Swipers and the Mobile Box Office App.
• If you have a large event and need multiple phones/tablets, we can refer you to fello.com where you can use the code Evvnt2024 to receive a 5% discount on your device rental. If you need multiple secure card readers you can reach out to our support team for a request.
• If you have a floor plan event then you will need a laptop to sell new tickets as the mobile app cannot load a floor plan for seat selection. You can also consider directing guests to a "Skip the Line" poster for your event.

Evvnt Mobile Box Office App

The Evvnt mobile box office app is your option to easily scan tickets and process purchases at the gate. The app is available for iOS devices (iOS version 15 or later). A different app is available here for Android devices.

The app uses the device camera to view ticket QR codes to scan to check-in tickets. You can process purchases of new tickets (except for floor plan events). You can enter card numbers manually or the app can pair with a custom card reader (available for purchase) to take credit cards by swipe or chip as well as accepting Google or Apple tap-to-pay options.

Special Prices at the Gate?

If you plan to accept cash then we recommend including a hidden ticket that will ring up to an exact dollar amount so making change is easy. The box office fees are different than those levied for online ticket purchases. Tickets sold in the mobile box office incur a $1 per ticket fee plus a 2.5% merchant processing fee for credit card transactions.

Card Readers

If you plan to take purchases at the gate of your event then you will want to have a Stripe card reader. They can only be purchased over the phone with our support team. You can find more information here: Card Swipers and the Mobile Box Office App

"Skip the Line!" Poster

We recommend making a poster with a QR code that takes viewers to your ticketing page(s). More info here: How to Make a "Skip the Line" poster for your event.