Event organizers can now sell merchandise to ticket buyers using Evvnt Ticketing. This is a new feature that is limited to those that would like it turned on for their account. Please contact support with your questions to see if E-commerce is the right solution for your needs.
Is E-commerce already enabled on your account? See here to get started!
You can now offer attendees unique event-related products during the ticket buying process. Easily add a catalog of products in your ticketing back-end with various attributes, and ticket holders can add these products to their cart when buying tickets, and then collect the products at the event. This new feature is another differentiator for local ticket brands in addition to the exclusive exposure event organizers receive when selling tickets locally.
Evvnt’s Merchandise Sales Includes:
- Create customer products with name, description, and price
- Post up to 3 photos per product
- Add various product attributes including sizes, color, quantities and custom fields
- Inventory levels (optional) to easily manage when products are available or sold out
- Merchandise pickup via QR code scan at the event
Adding products within the Evvnt platform is a straightforward process and can be done during the ticket setup or added after tickets have gone live. The feature is self-service and gives event organizers the flexibility to make changes as needed in both the product catalog and inventory levels. To get started, the Evvnt support team offers training and resources to ensure success.
Are there other options for merchandise delivery?
Version 1 of the feature release gives the option for merchandise pick up with QR code verification at the door of the event. Future releases will include additional delivery options.
How are products added to the catalog?
Merchandise is added by the event organizer in the Evvnt Ticketing admin. This is a self-service feature however Evvnt offers multiple training resources via the support site (coming soon).
Who is responsible for managing the inventory?
Inventory levels can be added when entering products into the platform. Once the inventory level is reached, the merchandise will no longer display in the checkout process.
Can merchandise be sold without a ticket purchase?
Not at this time. A buyer must purchase tickets to be able to buy merchandise.
Is there a limit to how much merchandise can be listed for sale?
There is no limit to the number of products offered within the platform. However we recommend a maximum of 10 to provide a good user experience.
As an Evvnt partner, what is the revenue share and how do I get paid?
Merchandise sold via the Evvnt platform follows the same fee split and payment distribution as ticketing. Payouts are sent with the ticket fees.
Can merchandise be sold at the event?
Merchandise is only available to be purchased at the time the ticket is purchased online. The only way merchandise can be sold at the event is through a buyer purchasing their tickets and merchandise on their phone at the door.
Do customers see fees when purchasing merchandise?
No, customers will see and pay the amount set by the event organizer. Fees will be deducted from that amount after the sale
What is the fee structure for product sales?
The fee for merchandise is (2% of the product price plus $.30 per product) plus a 2.5% merchant processing fee on the order. For example a $10 t-shirt would be: $10 + ($.20 + .$30) + $.26 for a total of $.76 in fees. All fees will be included in the price set for the product. The buyer pays that amount, and Evvnt deducts the fees from the amount paid for the item. In the above example, a $10 item would cost the buyer $10, and that would net $0.76 in fees, leaving $9.24 in revenue to be paid to the event organizer.