Selling Tickets with the Evvnt Mobile Box Office App

You can sell tickets at the door of your event using our mobile box office.

NOTE: Events with a floor plan cannot use the Evvnt Mobile Box Office to sell tickets. Floor plan events can only be sold on mobile through the online ticket sales page or via browser-based admin pages.

1. Open the Evvnt Mobile Box Office and select the event for which you'd like to sell tickets.
2. Choose the available tickets by clicking on the plus or minus options to add or remove different types of tickets.
3. Once you have selected the desired tickets, click "Payment" to proceed to checkout.
4. If you have a card reader, make sure that Bluetooth is turned on and that the reader is turned on. Click "Connect Reader" and select your reader when it appears on the screen, then select "Connect" in the top right.
5. Once connected, you can click "Collect Payment" to enable tap, swipe, or chip entry using the card reader. For manual card entry, select "Card" at the top. You can also accept cash or check using the "Cash" option. To provide a complimentary ticket, select "Comp."
6. Once the order is completed, you have the option to text or email the tickets to the customer. You can also choose to check in the tickets by clicking "Checkin." If you do not want to check in the tickets, toggle the green switch and you'll have an option to return to the box office.
7. If you leave the toggle on to check in the tickets, simply select the red "Check-in" button and they will be checked in and you will be taken back to the ticket selection screen to sell the next ticket.

Tips for Successful Sales:

• Ensure that your card reader is charged and has Bluetooth turned on.
• If you encounter any issues connecting the card reader, try restarting both the card reader and your phone.
• If you need to issue a refund, you can do so as an admin user from within app. See more info about finding orders in the app here.

More information about the app can be found in this section of our knowledge base. The Evvnt Mobile Box Office can be downloaded for Android or iOS devices at the following links:

• Download the app (iOS) 
• Download the app (Android)