Bryan Boettcher
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Recent activity by Bryan Boettcher-
*Assign Reserved Seating
If you have created any Reserved Tickets for your event, you will need to assign them to specific seats within a floor plan. If you have not yet created a seating chart yet then you can refer to ou...
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*Memberships for an Organization
When you create your membership, there will be a tab on your organization page that you can send users to where they can purchase a membership. From there, it is fairly effortless for your custome...
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*Donation Funds
Donation funds allow you to solicit donations from your ticket buyers to your organization or to causes that you partner with. Our donations feature was designed to be used in conjunction with an ...
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*Where do customers purchase donations, memberships, and gift cards?
Donations, memberships, and gift cards can be purchased from their respective tabs on your organization page (see image below). The link to your organization page is found in the Settings > Organi...
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*Create a Gift Card
Gift Cards provide a credit that can be used to pay for tickets you are selling through the organization in which the gift card was created. Gift Cards are not tied to the ticket buyer's email addr...
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*Ticket Packages
A ticket package allows a ticket buyer to purchase a specific number of tickets to multiple events as one transaction. Typically users are only allowed to buy tickets to one event per transaction. ...
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*How do I use a gift card?
Gift cards are redeemed at checkout by entering the gift card number in the "Gift card or promo code" box at checkout. Mobile checkout view Desktop browser view
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How are ticket service fees calculated?
A ticket buyer is charged a processing fee on each paid ticket you sell through the platform. The total fees for each paid ticket is composed of a ticket service fee and a merchant (credit card pr...
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Registration Forms
Registration Forms allow you to ask questions at checkout to collect information from customers buying tickets to your event. You can ask questions either once per ticket or once per order, and als...
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Express Checkout
2024-11-01: The Express Checkout option was not included in the new event dashboard so there is no link available to users to get to this option. You can still load the Express Checkout using the ...