Ticketing Event Creator FAQs
- What are the "Event Type" and "Category" options?
- Can I create a BOGO offer for my tickets?
- Why doesn't my event revenue match my payout(s)?
- Known Issue - Tables showing on tickets as "Rows"
- How do I edit the ticket quantity?
- Q: Where are the orders I refunded?
- What if someone purchases for the wrong date/time?
- What will ticket buyers see on their account statements?
- What is the URL to link to my event's ticket sales page?
- Why doesn't the link I added in my event description work?
- How does online ticketing work?
- Can I change my primary event link?
- How do I make my event public or private?
- Why don't my images appear on my ticketing page?
- Why does my login say "Unable to Authenticate"?
- How do I reconcile my books after a payout?
- How do I log in to manage my events?
- What if I need to cancel or postpone my event?
- How are ticket service fees calculated?
- Recommendations when Rescheduling or Canceling an Event
- When will I be paid out for my sales?
- How do I link a Facebook event to my event page?
- How do I check-in tickets for my event?
- Can I sell tickets before entering bank information?
- *Where do customers purchase donations, memberships, and gift cards?
- How do I configure an iOS device with the mobile app?
- What if I don't have images for my event?
- Where is my event dashboard?
- How do I hide ticket fees? (Absorb Fees)
- Where does the Featured Image display?