Bryan Boettcher
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Articles
Recent activity by Bryan Boettcher-
Need Help With Your Event Tickets?
Evvnt is the ticketing platform behind your ticket purchase. We process the transaction and deliver your tickets — but the event itself is run by the event host, not by us.For most questions — refu...
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Letterhead E-Newsletter Integration
Letterhead is an email newsletter service that has integrates with Evvnt to automatically update newsletter templates with upcoming ticketed events from your Evvnt site (coming soon for event host ...
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How do I use a gift card?
Gift cards are redeemed at checkout by entering the gift card number in the "Gift card or promo code" box at checkout.Mobile checkout viewDesktop browser view
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How can I transfer a floor plan from one event to another?
Q: I have a floor plan under a test event that I've made some progress in editing. If I find the floorplan under the venue search, it's a previous version that does not have the progress I've made....
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Why was I charged by EVVNT?
A charge from "Evvnt" on a credit card statement is likely a purchase for tickets to a local event. Evvnt is a software system that processes credit card transactions for local event hosts that are...
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What does "Payment method: Credit memo" mean?
If your ticket was exchanged for another ticket that you had already purchased, then our system uses the payment from the initial purchase as payment for the new tickets in the exchange. We apply t...
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What if I can't use my tickets?
Most event hosts have a no refund policy. So, what can you do if you can't use your tickets and cannot get a refund? If you would like to share your tickets with someone else, you can simply forwar...
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Why do I get an error when I try to scan the ticket QR code?
The QR code shown on your ticket can only be scanned by the event host. This code will not take you to a website. This code is used to check you in at the event. If you are seeing a QR code then yo...
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How do I select seats in a seating chart?
Click the Tickets button on the event page. Find the available seats you would like to pick. Note that grayed out seats are unavailable. If you roll your mouse over a seat it tells you the ro...
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Where are my tickets?
Tickets are delivered immediately after checkout to the email address entered during purchase. If you don’t have your tickets with you, event staff can usually look up your order at the gate using...