Bryan Boettcher
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Activity overview
Latest activity by Bryan Boettcher-
Bryan Boettcher created an article,
Refund Protection for Non-Refundable Event Tickets
Refund Protection is an optional add-on you can purchase when buying tickets. It is a service provided by Aegis that helps you recover your ticket cost if a covered event prevents you from using yo...
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Bryan Boettcher created an article,
Payments, Charges, and Refunds
This article explains how charges from ticket purchases appear on your statement and how refunds work. For most refund requests, you'll need to contact the event host — they set the refund policy, ...
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Bryan Boettcher created an article,
Finding and Using Your Tickets
Tickets are delivered by email immediately after purchase. This article covers how to find, print, share, and use your tickets at the event.Where Are My Tickets?Your tickets are in the confirmation...
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Bryan Boettcher created an article,
Buying Tickets for an Event
Tickets are purchased directly from the event's page. The event host controls what tickets are available, their prices, and when sales open and close.How to Buy TicketsFind the event and click Get ...
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Bryan Boettcher created an article,
Need Help With Your Event Tickets?
Evvnt is the ticketing platform behind your ticket purchase. We process the transaction and deliver your tickets — but the event itself is run by the event host, not by us.For most questions — refu...
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Bryan Boettcher created an article,
Letterhead E-Newsletter Integration
Letterhead is an email newsletter service that has integrates with Evvnt to automatically update newsletter templates with upcoming ticketed events from your Evvnt site (coming soon for event host ...
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Bryan Boettcher created an article,
Organization & Event Contact Info
This article have been archived. The updated version is here. Here you can find documentation of what contact info can be input and where to input that in our system, and where that info is externa...
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Bryan Boettcher created an article,
Finding Orders in the Mobile Box Office App
You can find existing orders in the Mobile Box Office app by searching by name, email, or order number. From the order, you can check in tickets, send the tickets by email or text, or process a ref...
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Bryan Boettcher created an article,
Scanning Tickets with the Evvnt Mobile Box Office App
You can scan in tickets using the camera on an iOS device. Login to the app and select the "Scan Tickets" option located at the bottom of the screen. Choose the event for which you'd like to scan...
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Bryan Boettcher created an article,
Provide a Company Tax ID for Stripe
The Account Owner in your organization can navigate to the Organization Settings and the bank information card will offer an option to "Update info with Stripe". This will open that secure ...