Bryan Boettcher
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Recent activity by Bryan Boettcher-
View and Manage Customers
From the customer page, you can view a customer's order history, take action on a specific order, and edit customer information. To locate a customer account as the admin, click on the Custo...
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Manage Floor Plans
After creating a seating chart in a venue, the chart will be placed in a list under your venue along with any other seating charts you have created. Navigate to the Venues list in the main menu...
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Can I purchase tickets when I arrive at the event?
Most event organizers will make tickets available on the day of the event, assuming that the event is not sold out. If you have reason to believe that an event may sell out then do not wait un...
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Organization Settings
The Organization Settings are where you'll be able to edit the information about your organization, including banking information for receiving payments and contact information for ticket-holder q...
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Troubleshooting Stripe Card Readers
Resetting the Reader General Troubleshooting Troubleshooting Specific Issues If the reader will not connect in the app If the card reader lost the connection with your device when the card re...
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Where are my tickets?
Tickets are delivered immediately after checkout to the email address entered during purchase. If you don’t have your tickets with you, event staff can usually look up your order at the gate using...
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Make an Online Event
Host an online event or turn your physical event into an online event with an “Attendance URL” as your venue. The URL must be a link which will then be sent in the ticket confirmation email to tic...
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Day-of Operations
Any event organizer will have more than a few things to consider on the day of the event. It is important to consider the plan for handling ticket sales and check-ins on the "day of". Here are just...
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Reports and Event Data
Our reporting options are available from the "Reports" menu. You can also find event specific reports when you are viewing your event. Event Specific Reports Event specific reports are available...
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Ticket Delivery Options
When a ticket buyer has selected their tickets, they will need to select a delivery method before they can enter payment information. You can add a new delivery method or edit the existing del...