We provide support for event hosts and ticket holders when they have questions about using our system, but some questions are specific to your event. For these questions, you will need to make contact information available on your ticketing pages.
You can update your contact information by logging in and navigating to the Settings page and selecting Organization Settings. Then scroll down and expand the "Contact Info" section. Click on the "+" button to add a name, email, or phone number, and select the type of contact and "Save". See the video above for more detail.