Bryan Boettcher

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Activity overview

Latest activity by Bryan Boettcher
  • Bryan Boettcher created an article,

    Some ticket holders are missing their confirmation email. What's going on?

    There are a number of common causes for a missing confirmation email. In most cases, there are a number of individual issues based on the scenarios listed below. In any case, the solution is to res...

  • Bryan Boettcher created an article,

    Can I change my primary event link?

    Your primary event link will always have the format: https://tickets.portal.com/events/event-title-with-dashes-mm-dd-yyyy This URL (link) is based on the original title and date used when the event...

  • Bryan Boettcher created an article,

    Printed Tickets

    Our system will only generate a ticket after an order has been placed, so there is no option to pre-print any kind of physical tickets before an order is placed. Tickets can be printed after an ord...

  • Bryan Boettcher created an article,

    Providing tickets to sponsors

    Often an event host is looking to provide complimentary (comp) or discounted tickets to sponsors. We have different ways in which this can be done. Reach out if you have more specific needs not lis...

  • Bryan Boettcher created an article,

    Exchange tickets

    Exchanging a ticket in our system will allow you to take the money collected from a ticket purchased in a ticketing organization and use that to purchase a different ticket in the same organization...

  • Bryan Boettcher created an article,

    How do I make my event public or private?

    Q: I am trying to make an event public that I accidentally listed as private and I am wondering how I can fix that?   A: When you are looking at the event 'edit' page, you will expand the Event...

  • Bryan Boettcher created an article,

    What does my ticket look like?

    When a customer purchases a ticket for an event via Evvnt Ticketing, tickets are generated with a unique QR code and other information. The QR code on the ticket can be scanned via the Evvnt Ticket...

  • Bryan Boettcher created an article,

    Ticket Confirmation Email Example

    See the image below for an example of the ticket confirmation email. Customers who purchase a ticket will have this emailed to them within seconds of completing their purchase. An event host can re...

  • Bryan Boettcher created an article,

    Getting Started with Evvnt Ticketing

    Selling tickets starts with information about your event being available online, and ends with ticket holders showing up in the right place, at the right time, with a unique ticket to display for e...

  • Bryan Boettcher created an article,

    Update Your Contact Information

    We provide support for event hosts and ticket holders when they have questions about using our system, but some questions are specific to your event. For these questions, you will need to make cont...