Bryan Boettcher

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Activity overview

Latest activity by Bryan Boettcher
  • Bryan Boettcher created an article,

    How does online ticketing work?

    Q: How does online ticketing work?  You will have an 'organization' account for selling tickets via our website using Evvnt Ticketing. Each event you create will have its own page on our site. From...

  • Bryan Boettcher created an article,

    Portal Theme

    From the Portal Settings you can access the Theming for the portal site and backend. This will set the logo on your internal and external web pages, as well as the colors for the buttons and menus ...

  • Bryan Boettcher created an article,

    Why do I get an error when I try to scan the ticket QR code?

    The QR code shown on your ticket can only be scanned by the event host. This code will not take you to a website. This code is used to check you in at the event. If you are seeing a QR code then yo...

  • Bryan Boettcher created an article,

    New Ticket and Email Designs

    We have updated our email template to provide all the critical event info to ticket holders. We have also added a notification to be sent to all ticket holders 5 days before an event to which they ...

  • Bryan Boettcher created an article,

    Ticket Holder Accounts

    When a ticket holder visits a ticketing page on a ticketing site they can create a user. Having a user allows them to view existing ticket orders and review memberships, donations, payments methods...

  • Bryan Boettcher commented,

    Hello, we received notice that you were looking for your ticket. We saw that you entered your email address with a typo. We fixed that and sent your tickets. I just resent them now. You can reach o...

  • Bryan Boettcher created an article,

    Your Evvnt Ticketing Portal

    Welcome to Evvnt Ticketing. This article is designed to give a brief overview for users that plan to manage a ticketing portal with Evvnt Ticketing. We have many more resources here in our help cen...

  • Bryan Boettcher created an article,

    Duplicating an Event

    You can copy or duplicate most events. You cannot copy a recurring or ongoing event. To copy your one-time event: Go to the events list by selecting "Events" from the navigation menu. Change the f...

  • Bryan Boettcher created an article,

    A seating chart I made cannot be edited. What gives?

    Floor plans must be owned by an organization. When a Partner or Portal user creates a floor plan it is made without an organization and will become stuck in the system as they are. The solution is ...

  • Bryan Boettcher created an article,

    Preparing For Your Event Day

    Update your contact information - Make sure ticket holders can get in touch with you as needed. Use Email Broadcasts - You can schedule any number of emails to be sent to all ticket holders before...