Bryan Boettcher

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Activity overview

Latest activity by Bryan Boettcher
  • Bryan Boettcher created an article,

    Your Evvnt Ticketing Portal

    Welcome to Evvnt Ticketing. This article is designed to give a brief overview for users that plan to manage a ticketing portal with Evvnt Ticketing. We have many more resources here in our help cen...

  • Bryan Boettcher created an article,

    Duplicating an Event

    You can copy or duplicate most events. You cannot copy a recurring or ongoing event. To copy your one-time event: Go to the events list by selecting "Events" from the navigation menu. Change the f...

  • Bryan Boettcher created an article,

    A seating chart I made cannot be edited. What gives?

    Floor plans must be owned by an organization. When a Partner or Portal user creates a floor plan it is made without an organization and will become stuck in the system as they are. The solution is ...

  • Bryan Boettcher created an article,

    Preparing For Your Event Day

    Update your contact information - Make sure ticket holders can get in touch with you as needed. Use Email Broadcasts - You can schedule any number of emails to be sent to all ticket holders before...

  • Bryan Boettcher created an article,

    Some ticket holders are missing their confirmation email. What's going on?

    There are a number of common causes for a missing confirmation email. In most cases, there are a number of individual issues based on the scenarios listed below. In any case, the solution is to res...

  • Bryan Boettcher created an article,

    Can I change my primary event link?

    Your primary event link will always have the format: https://tickets.portal.com/events/event-title-with-dashes-mm-dd-yyyy This URL (link) is based on the original title and date used when the event...

  • Bryan Boettcher created an article,

    Printed Tickets

    Our system will only generate a ticket after an order has been placed, so there is no option to pre-print any kind of physical tickets before an order is placed. Tickets can be printed after an ord...

  • Bryan Boettcher created an article,

    Providing tickets to sponsors

    Often an event host is looking to provide complimentary (comp) or discounted tickets to sponsors. We have different ways in which this can be done. Reach out if you have more specific needs not lis...

  • Bryan Boettcher created an article,

    Exchange tickets

    Exchanging a ticket in our system will allow you to take the money collected from a ticket purchased in a ticketing organization and use that to purchase a different ticket in the same organization...

  • Bryan Boettcher created an article,

    How do I make my event public or private?

    Q: I am trying to make an event public that I accidentally listed as private and I am wondering how I can fix that?   A: When you are looking at the event 'edit' page, you will expand the Event...