Bryan Boettcher
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Articles
Recent activity by Bryan Boettcher-
Refund Protection for Non-Refundable Event Tickets
Refund Protection is an optional add-on you can purchase when buying tickets. It is a service provided by Aegis that helps you recover your ticket cost if a covered event prevents you from using yo...
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Payments, Charges, and Refunds
This article explains how charges from ticket purchases appear on your statement and how refunds work. For most refund requests, you'll need to contact the event host — they set the refund policy, ...
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Finding and Using Your Tickets
Tickets are delivered by email immediately after purchase. This article covers how to find, print, share, and use your tickets at the event.Where Are My Tickets?Your tickets are in the confirmation...
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Buying Tickets for an Event
Tickets are purchased directly from the event's page. The event host controls what tickets are available, their prices, and when sales open and close.How to Buy TicketsFind the event and click Get ...
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Need Help With Your Event Tickets?
Evvnt is the ticketing platform behind your ticket purchase. We process the transaction and deliver your tickets — but the event itself is run by the event host, not by us.For most questions — refu...
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Letterhead E-Newsletter Integration
Letterhead is an email newsletter service that has integrates with Evvnt to automatically update newsletter templates with upcoming ticketed events from your Evvnt site (coming soon for event host ...
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How do I use a gift card?
Gift cards are redeemed at checkout by entering the gift card number in the "Gift card or promo code" box at checkout.Mobile checkout viewDesktop browser view
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How can I transfer a floor plan from one event to another?
Q: I have a floor plan under a test event that I've made some progress in editing. If I find the floorplan under the venue search, it's a previous version that does not have the progress I've made....
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Why was I charged by EVVNT?
A charge from "Evvnt" on a credit card statement is likely a purchase for tickets to a local event. Evvnt is a software system that processes credit card transactions for local event hosts that are...
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What does "Payment method: Credit memo" mean?
If your ticket was exchanged for another ticket that you had already purchased, then our system uses the payment from the initial purchase as payment for the new tickets in the exchange. We apply t...